Shipping Address Changes
If you would like to change the address of your order, please contact us by email with the new shipping address. Once the order is shipped, we cannot alter the shipping address anymore.
Customs, Duties, and Taxes
All of products sold on the site are tax free, no customs or duties. There are no any other extra charge on products sold on the site.
Order Shipping Notification
Once the order is shipped out and received by the carrier, we will update you with a tracking code with which you can follow your package and see the remaining shipping time.
How Do I Track My Orders?
After the item being shipped out, you can track it on our website by clicking the "track my order" button in the navigation bar. Or you can just contact us and we would love to check it for you.
What If My Package Got Lost During Shipping?
We will resend you one or refund you full amount within hours, depending on you, if the package is lost during shipping.